Hosted VoIP breaks 600,000 seats

Posted on 13 December 2011

Well the year ended for Hosted VoIP with a buoyant 4th quarter, with the year ending on 613914 hosted VoIP seats deployed. I guess the themes of the year are as follows:
Large Players enter the market: This year we saw a market entry by Vodafone and BT Wholesale, also we have seen momentum from both Cable & Wireless and Virgin business. So this year we saw a large increase in the channel capacity for Hosted VoIP
Broadsoft & Hipcom Winners in Supplier market: This year we also saw more consolidation in the Soft switch market, with both Gamma & Inclarity choosing to move to a Broadsoft switch. Also we have seen significant progress from Hipcom announcing BT Wholesale, Star and recently Kingston with BT on their platform which incorporates Broadsoft
Number Porting: As we interviewed providers for our annual reports coming out next week, we found that there were still large issues with number porting, as the systems that were originally setup when there were 4 providers creak under the pressure. I am sure this is an issue that is going to come more and more to the fore this year.
Thanks to all the providers who continue to support our research efforts. As I mentioned above our annual SIP Trunking and Hosted reports will be published next week.