Hipcom offer full training courses for all partners. Technical and Sales training courses are scheduled and updated periodically. These include:

Why is professional VoIP training important?
Many providers who want to move into VoIP are coming from the traditional voice communications industry, whereas IP Telephony is basically a data communications technology. Traditional PBX resellers know that they need to move into this space to protect their businesses and their customer bases, but do not always have the skills which are required to make this possible. And on the other side, even though it is much easier for a data reseller to absorb the knowledge needed to successfully sell and implement VoIP solutions, even data integrators and service providers are lacking some of these core skills - although the gap is undoubtedly not as large.

What does the programme offer?
The Hipcom Training courses address the knowlege gaps outlined above and equips partners with the necessary skills to confidently deploy, troubleshoot and support hosted VoIP solutions - whatever their start-point - bridging the knowledge gap between traditional telephony and IP Telephony. We have done this by bringing to market a training programme that allows our partners to enter the Hosted VoIP market armed with not only a market-leading hosted offering but also with the appropriate skills to get to market quickly and to succeed in this space.

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