Service your Customers

Deliver Own Branded, User-Friendly Services in Real Time…

HIPCOM makes impressing customers simple. We’ve automated service delivery so your organisation can get next generation services up and running in minutes.

Portals are branded with your business identity and are feature-rich but easy to use.

Workflow engines guide Customer Service Representatives intuitively through the order journey and system tasks track milestones so the right people in the organisation know what is going on at all times.

Power in Your Hands

Our portal structure flexes to suit the needs of all end-users.

Choose from a limitless number of features and offer an ‘adaptive display’ that changes with role permissions and service type to reduce clutter and improve efficiency.

Achieve ‘True Business Identity’

Your customers belong to you. We support ‘True Business Identity’ so you can load your own digital certificates and name space into the HIPCOM environment.

We can also embed a standard branded portal into your website or work with you to develop a bespoke portal.

API Evolution Journey: Take Control

Our larger partners utilise our API evolution journey to allow employees to use their own order systems.

This dramatically reduces staff training costs, swivel chair inefficiencies, business disruption and overall costs.

 

To find out more about how we can help you service your customers, call us now on 0203 002 2299