Service Assurance

An Industry First: We Expose All The Stats

We are the first supplier of our kind in the UK to provide a completely transparent end-to-end view of our network, application and device performance.

We have exposed all our network statistics in order for our partners to monitor what’s happening in real time and troubleshoot customers effectively.

More than a simple network monitoring tool, Service Assurance is an important part of our commitment to the needs of our partners and their customers.

Improved Customer Experience

When operations personnel are in the dark and unable to identify the cause of problems, the customer relationship suffers. Service Assurance enables better customer dialogue and allows partners to measure the quality-of-experience of delivered services.

Like all our leading-edge products, Service Assurance is pre-integrated into our Service Delivery Platform, helping you to minimise support costs and maximise revenue potential.

Service Assurance Features:

• Real-Time Monitoring
• SIP Registration Viewer
• User Calls Viewer
• Audio Quality and MOS Scores
• PDF Reports

To learn more about our services, call us now on 0203 002 2299